Frequently Asked Questions

Yes. Every Torus Leather wallet is crafted from genuine full-grain or nappa leather sourced from certified tanneries. Each piece is hand-finished and inspected before dispatch.

We dispatch orders within 24-48 hours. Metro cities receive delivery in 2-4 working days; other locations in 4-7 working days. You will receive a tracking link once shipped.

Yes, Cash on Delivery is available on all orders across India. We also accept UPI, cards, and net banking through secure online payment.

Absolutely. You have 7 days from delivery to request a return or exchange on unused products in original condition. Read our Refund Policy for full details.

Keep it away from direct water and heat. Clean with a soft dry cloth and condition with a leather balm every 3-4 months for a lasting finish.

Reach us on WhatsApp at 9831446623 or email support@torusleather.com. Our team responds within a few hours, 7 days a week.