1. Where We Ship
We ship across India through trusted courier partners. Delivery timelines vary by location and are estimated at checkout.
2. Processing Time
Orders are typically processed and dispatched within 24-48 hours (excluding Sundays and public holidays). You will receive a confirmation with tracking details once your order ships.
3. Delivery Timeline
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2 – 4 business days |
| Other Cities & Towns | 4 – 7 business days |
| Remote / Northeast Regions | 7 – 12 business days |
4. Shipping Charges
- A standard shipping charge applies on orders below the free-shipping threshold.
- Free shipping on all orders above the free-shipping threshold (Rs. 999), applied automatically at checkout.
5. Tracking Your Order
Use the Track Order page with your order number and email, or check the status in your account dashboard. We also send updates on WhatsApp.
6. Delayed or Missing Orders
If your order hasn’t arrived within the estimated timeline, contact us on WhatsApp with your order number and we’ll investigate immediately.
7. Undeliverable Addresses
If a shipment is returned due to an incorrect address or non-availability at delivery, re-shipping charges may apply. Please double-check your delivery details at checkout.